A guide to effective communication for people at work.
Anyone wishing to communicate better with others or become a more effective speaker will find this book an enormous help. It is for individuals who want to improve their speaking skills, and for staff trainers and tutors in technical institutes running their own speech communication courses.
You are involved in a practical way right from the beginning of the book and there are many examples to guide you. Topics include the voice (how to use it to interest your listeners), assertive skills for clarity of expression, techniques for speaking off the cuff,and the planning, preparation and use of notes in informative talks. Much practice is provided using everyday business experiences.
Paperback, very good condition