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Eating the Chocolate Elephant by Mark Youngblood

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Take Charge of Change Through Total Process Management

This book provides a framework for action, for eating the chocolate elephant it offers a detailed explanation about how to achieve significant and sustained performance improvement through an approach called Total Process Management ( TPM), TPM integrates the best for Business Process Reengineering, Total Quality Management, and Benchmarking into a single solution, This synthesis of the leading theories provides a total approach to managing organizational change.


Paperback, 334 pages,1994, in good condition

This product was added to our catalog on Friday 02 December, 2011.
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